Refund policy
Return & Refund Policy – Dizani Home
At Dizani Home, we value our customers and strive to ensure your satisfaction with every purchase. Please read our return and refund policy carefully before placing your order.
Returns & Refunds
• Returns and refunds are only accepted within 48 hours after receiving the item if it is damaged upon delivery.
• To request a return or refund, you must provide clear photos or videos of the damaged product as proof.
• Once the damage is verified, we will process your refund or arrange a replacement as applicable.
Customised Products
• No return, refund, or exchange will be accepted on customised or made-to-order products, as these items are crafted specifically to your preferences.
Other Conditions
• There will be no return, refund, or exchange if you simply don’t like the product after receiving it.
• All returned items must be in their original packaging and unused condition.
Contact Us
For any return or refund requests, please contact us at:
📧 dizanihomes@gmail.com